How Video Conferencing Helps in Self-Service Kiosk Interactions
Video conferencing has become an integral aspect of day-to-day communication these days. The technology was first launched for commercial purposes in 1968, in it’s crudest and basic form by AT&T at the World’s Fair event conducted in New York. Those days, the technology came with a high price-tag and therefore it was not affordable for ordinary consumers and even businesses. Video conferencing technology started to make an impact among the ordinary consumers in the late 90s with improvements in IP technology.
Around 2000, companies like Polycom were influential in making the technology accessible to a greater number of consumers.
The Video conferencing which was once considered as luxury is not anymore, a luxury, and nowadays it’s accessible and well-known to anyone and everyone. Nowadays, we have well-equipped video conferencing kiosks deployed at banks to facilitate communication with the banking officials. The technology has become an indispensable aspect of our day-to-day communications.
The Covid 19 pandemic and its implications
During the Covid 19 pandemic, the governments and business alike, preferred contactless communication with the employees, teams and customers. The contactless communication became necessary to facilitate social distancing. Video conferencing made it possible to effectively communicate with others abiding by the social distancing norms. Government authorities resorted to video conferencing to conduct meetings with higher authorities, professionals and subordinates. Businesses relied on video conferencing to pursue important meetings with clients. Recruitments at the time of pandemic was limited. However, urgent recruitments were conducted via video conferencing platforms as it helped both the parties involved. Even though the video conferencing technology was in use across various verticals prior to the pandemic, the video conferencing industry witnessed reasonable traction only during the pandemic times.
Video conferencing and the 5G revolution
5G service is already available in countries like China, US, UK, Philippines etc. Improved speed, and reduced latency are the prime features of the 5G technology. The new technology a huge leap from the 4G services and the benefits associated with the same in connection with video conferencing are commendable.
5G would fully altogether revolutionize the 4G experience of video conferencing. Here are changes that 5G would bring.
