Telecom Self-service Kiosks for MTN

telecom self service kiosk - MTN

Telecom Self-service Kiosks for MTN

MTN operates across the Middle East and Africa, with a presence in 17 African countries. The network provider serves millions of customers in countries like South Africa, Nigeria, Uganda, Ghana, Liberia, Botswana, Kenya, Zambia, Cameroon etc. And the services include voice calls, SMS, mobile data, mobile money, and many more.

Problems faced by the client

The telecom market in the MENA region is highly competitive with providers trying their best to stay ahead of the race through technology integration.

Some of major challenges faced by the client are listed below.

Self-service video kiosk for seamless customer processing.
Advanced video conferencing kiosk for automated workflows.

Solution offered by Panashi

Panashi teamed up with MTN to facilitate telecom services via self-service kiosks in Syria. Our semi-outdoor or through-wall kiosks for MTN are fully equipped to offer a plethora of telecom services such as SIM dispensing, KYC, cash-in and cash-out, multi-language facility, online monitoring and control, enhanced security with reporting, etc.

Results achieved

Advanced telecom automation solution for MTN.