Sheikh Zayed Festival Ticketing Kiosk in Abu Dhabi

Ticketing Kiosk for Sheikh Zayed Festival, Abu Dhabi

The Sheikh Zayed Festival is an annual cultural event held in Abu Dhabi, UAE, celebrating Emirati heritage and international cultures. It features traditional performances, exhibitions, fireworks, food stalls, and family-friendly activities, honoring the legacy of Sheikh Zayed bin Sultan Al Nahyan, the founding father of the UAE.

The problem statement

Sheikh Zayed Festival is a grand festival and attracts visitors from across the globe. Hence, it is almost impossible to manage this large, diverse crowd and provide entry tickets to the event through the conventional, human-intervened ticket counters. Human-managed ticket counters delay ticketing and also produces considerable congestion at entry gates.

Solution offered

Our team perfectly understood the scope and relevance of the cultural event. And to meet the demands of the mega event, our team provided fully-equipped, aesthetically-pleasing, Outdoor ticketing kiosk machines to streamline the ticketing services of the event.

The ticketing kiosks could be deployed at all entry gates to take care of the ticketing formalities 24/7.

The kiosk machines were equipped with multiple payment modes like cash and card payments to help visitors easily perform ticket purchase-related transactions.

Sheikh Zayed Festival Ticketing Kiosk

Results achieved

  • Visitors could purchase the desired number of tickets based on their individual requirement or People of Determination status, by utilizing the multiple payment modes facility. The average ticket processing time reduced by 28%, which improved the visitor experience
  • The ticketing kiosk machines worked in unison to issue tickets on demand and ensured smooth visitor flow.
  • Deploying the ticketing kiosks at multiple entry gates prevented over-crowding and congestion.